Returns & Exchanges
At Dig Vinyl, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether it is a grading discrepancy or a change of heart, we are committed to making your return process as smooth as possible.
Initiate Your Request
Contact our support team with your order number and the specific reason for your return to receive a return authorization.
Secure Packaging
Carefully pack your vinyl records in their original protective mailer or an equivalent sturdy cardboard box to prevent warping or damage during transit.
Ship the Item
Affix the provided shipping label or use a tracked postal service to send the package back to our main warehouse location.
Receive Refund or Credit
Once our team inspects the returned item, we will issue a full refund to your original payment method or provide store credit within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing